UserTesting

Description

The most effective way to get feedback from users & customers. Get videos and sounds of real people expressing their thoughts as they use your mobile or website app.

1. Step 1: Pick your market With access to a panel of over a million users, it’s easy to specify your market.
2. Step 2: Decide what to test You can attempt anything! Describe the responsibilities you want users to complete on your iPhone app or site. Write your own, or choose from our big tasks.
3. Step 3: Get videos of real users in no time! In less than a full hour, you’ll be seeing videos of members using your iPhone app or site. Hear them explain where they get caught or confused.
4. Step 4: Share the results Notes and videos are easy to create and send to your team.

With UserTesting, you can test:

• Sketches
• Wireframes
• Prototypes
• Websites
• Apps
• Games
• Any Devices

UserTesting can help you:

Test prototypes early on in the design process to lower costs and bring your site or phone app to market faster. Find issues before they get locked into the code. Negotiate design disagreements with clients or within your team, by allowing the users to decide for you. Understand “why”specific versions succeed during A/B checks, and gather ideas for what things to test next. Learn the “why” behind your KPIs like conversion rate and cart abandonment rate, and your skill to boost them.